- Download magicApp Calling & Messaging and enjoy it on your iPhone, iPad, and iPod touch. magicJack customers can take their number on the go so that you never miss a call. Download now and login to magicApp with your existing magicJack email and password to make and receive calls.
- THE APP DOES NOT PROVIDE ANY EMERGENCY CALLING OR TEXTING CAPABILITY. You are responsible for obtaining or accessing third party products and services required to use the Services (such as a compatible smart phone or tablet and high-speed internet access) and for paying any fees for such third-party products and services.
Connect your MagicJack Plus 2014 to the computer using USB port and the Phone to other end of the MagicJack device using the Ethernet cable. For a windows device (PC, windows tablet), the MagicJack Plus software loads automatically. For MAC or iOS devices (iPhone, iPad), you will need to double click the Plus icon which will begin the installation. Download from the link below. File is in DMG executable form. Captain Tom and all his crew use magicJack. The purpose of this web page is to help users of magicjack obtain a legitimate and genuine copy of the magicJack software because there is no software download link on the magicJack.com website.
Update: With the rise of smartphones the magic App has become increasingly popular as a much more convenient way to keep your home phone number yet eliminate the actual physical device. Along with the app all you need is a smartphone so it essentially renders the PC softphone useless, unless of course you enjoy making calls through your computer.
If you like the magicJack (read our full review) VoIP phone device but would rather make calls directly from your computer then you are in luck because this can now be done with the companies new PC softphone software. With this new softphone users now have the choice of either continuing to hook their phone up to the device or as an alternative make calls directly from their PC via an on-screen phone.
Below you can see a picture of the softphone and a short explanation of its layout and how to use it. It is very easy to use and provides a way to reduce clutter and eliminate the need for a phone to be right at your computer desk. The PC softphone is also advantageous because these days many people do not have a landline telephone at their disposal so the magicJack would require them to go out and purchase one. It is however a software program and may slow your computer down and you will have to know how to uninstall it if you ever decide you don’t want to use it anymore.
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The layout of the software includes a large banner to the left that can be ignored most of the time. However, from time-to-time it includes useful information such as new feature alerts or current specials that offer to allow you to extend your service at a discounted price.
Just to the right of the banner and above the keypad is a little box that displays whether or not the device and its software are functioning properly and currently able to make calls. You should always take a quick glance at this screen in order to be sure your device is working before initiating a call.
Below the above mentioned screen is the keypad, a white text box, and the end/send buttons. This is the main portion of the software where the action takes place and it is quite easy to use. All you have to do is click the buttons related to the number you are trying to call. As they are clicked they will show up in the text box above the keypad. Once you have the phone number entered click the send button and your call will be initiated. Once finished talking simply click end and the softphone will end your call.
Just to the right of the keypad is a large white area, this area is your phone book. Here you can save any numbers to your phone and also look up recent calls that you have made via the softphone.
Above the phone book area is a minimize button and big button that allows you to minimize the application or make it bigger if needed. There is also a menu button that you can click on that will give you the PC softphone menu options.
Below the phone book is the redial, voicemail, and 411 buttons. These buttons are pretty self explanatory.
Finally, and very important is the area along the bottom border. This area is the place where you enter your physical location (address) from which you make your calls. This is important because if you ever have a 911 emergency and call from your magic Jack it will allow them to locate you.
Setup & Installation
Indicates there was an error with the automatic installation of your magicJack. To manually install your magicJack, please download the corresponding file for your specific magicJack.
Don’t know which type of device you have? Click here for an identification guide.
Windows Downloads:
- Original (silver/translucent) magicJack Device(Not compatible with Windows 10)
Mac Downloads:
Why can’t I start my magicJack and/or see the on screen display?
Try these steps to resolve the issue:
- Please try a different USB port
- Click here and download this upgrade to your desktop. Once completed, double click the upgrade icon on your desktop
- Go to the control panel in Windows and click on “Add/Remove Programs”. Check for anything called musicmatch, musicmatch Jukebox or Yahoo Jukebox. If you have any, please uninstall them.
- Unplug your magicJack, wait 15 seconds, and plug it back in
- Go to My Computer and locate the magicJack drive, right click that drive then click format and click start. Unplug magicJack, wait 15 seconds, and plug magicJack back in. You will need to download the magicJack upgrade again.
Your work computer or network may block certain software applications installations. Contact your company administrator for further information.
What do the lights on my magicJack mean? Should they be flashing?
The indicator lights are located on the top of each magicJack device. Locate the name of your device below to determine what the lights mean.
magicJack HOME/GO/Express
- Two blue lights (one solid, one blinking) means properly receiving power. If you do not see a blue light, this is an indication that it is not receiving power. Check the connection between your magicJack and the power source (power outlet or computer).
- Blinking yellow/amber light next to the Ethernet port - magicJack is connected to your modem or router and has a proper internet connection. If the yellow light is solid or off, you may have a connection problem between the magicJack and your router.
magicJack Plus/Plus 2014
- A solid blue light means properly receiving power. If you do not see a blue light, this is an indication that it is not receiving power. Check the connection between your magicJack and the power source (power outlet or computer).
- A blinking red and a blinking yellow light next to the Ethernet port – confirms a proper internet connection. If these lights are solid or off you may have a connection problem between the magicJack and your router.
Magicjack Mac Software Download App
Original magicJack
- A solid blue light means properly receiving power. If you do not see a blue light, your device it is not receiving power. Please check the connection between your magicJack and your computer.
Magicjack For Mac Free Download
Firmware is the software found within the magicJack device itself. Occasionally, this firmware may need to be updated.
- Download the file below for your device and operating system
- Plug your magicJack into your computer USB port
- Open the downloaded file and Run
Don’t know which type of device you have? Click here for an identification guide.
Windows Downloads:
- Original (silver/translucent) magicJack Device(Not compatible with Windows 10)
Mac Downloads:
Mac OS El Capitan/Sierra isn’t recognizing my magicJack.
In order for the magicJack device to work with Mac OS El Capitan/Sierra please follow the below steps:
Download the Softphone application
- Download the Softphone application here
- Double-click the Softphone application you just downloaded “magicJackSetup.dmg”
Download the new firmware update
- Download the new firmware updater here
- Plug the magicJack device into Mac computer (do not unplug until Step 5)
- Double-click the firmware file you just downloaded “mjisoupdate.dmg”
- Terminal will indicate the upgrade process has started, the upgrade process should take less than one minute. In Terminal you will see “[Process completed]”
- Unplug your magicJack device and then plug it back in
How can I upgrade my magicJack device to a newer model?
Magicjack For Pc Free Download
When registering a new magicJack device, you will be presented with an option to upgrade an existing device, if you have access time remaining that exceeds the free time that comes with your new device.
The remaining time on your current magicJack device can be transferred to a newer model during the registration process.
Upon completion of the transfer process, the device you selected to upgrade will be deactivated and no longer have the option to purchase additional service plans.
Please follow the instructions below for your operating system.
Note: Uninstalling the desktop application will not impact your service subscription. If you would like to cancel your service, please contact our Customer Care team.
Magicjack Mac Software Download For Pc
Windows XP
- Click Start
- Click Control Panel
- Change to Classic view
- Click Add/Remove Programs
- Highlight magicJack
- Click Uninstall
Windows Vista and 7
- Click Start
- Click Control Panel
- Change view to Small Icons
- Click Program Features
- Highlight magicJack
- Click uninstall
Download Magicjack Software For Computer
Windows 8
- Right-click on the Start button (if you do not have a Start button, press the Windows key + X)
- Click Programs and Features
- Highlight magicJack
- Click Uninstall
Windows 10
- Click the Windows icon (lower left-hand corner)
- Scroll through the list of programs installed on your computer to locate magicJack
- Right-click on magicJack
- Click Uninstall
MAC
Click here to download CompleteUninstall.sh. After the download is complete, open a terminal window by navigating to /Applications/Utilities/Terminal.
In the Terminal Window, navigate to your download directory (usually Downloads) by typing cd Downloads and pressing enter. Next, type chmod+x CompleteUninstall.sh and press enter. Now type ./CompleteUninstall.sh and press enter again.